Americans are very satisfied with their private health insurance

The Affordable Care Act does not appear to be having an impact on how Americans feel about their own private health insurance coverage.  A recent national poll conducted by Public Opinion Strategies shows that privately insured voters have a favorable opinion of their health plan, are overwhelmingly satisfied with the size of their provider network, and believe the health insurance they have is a good value for the money it costs.  This is true for privately insured respondents who have employer provided coverage and for privately insured respondents who purchase coverage on their own.

1.  More than seven out of ten privately insured voters (73%) report having a favorable opinion of their own health plan.  Only 10% of privately insured voters report having an unfavorable opinion of their own health plan.

  • We asked respondents the following question: “Is your opinion of your own health plan or health insurance very favorable, mostly favorable, half-and-half, mostly unfavorable, or very unfavorable?” The detailed response data is shown below.

    Very Favorable 33%
    Mostly Favorable 40%
    Half-and-Half 17%
    Mostly Unfavorable  6%
    Very Unfavorable  4%

  • Privately insured respondents who have employer provided coverage as well as those who purchase coverage on their own report having a favorable opinion of their own health plan (73% favorable).

2.  Nearly all privately insured voters (94%) report being satisfied with the number of physicians, hospitals, and other health care providers in their health plan’s network.  A significant majority (62%) report being very satisfied with their health plan’s network.

  • We asked respondents the following question: “And thinking some more about your own health plan, how satisfied are you with the number of physicians, hospitals, and other health care providers in your health plan’s network?”

    Very Satisfied 62%
    Somewhat Satisfied 32%
    Not Too Satisfied  2%
    Not At All Satisfied  2%
  • Satisfaction levels with one’s health plan network is high regardless of how respondents receive their private health insurance coverage (privately insured respondents who have employer provided coverage – 96% satisfied, privately insured respondents who purchase coverage on their own – 86% satisfied).

3. More than seven out of ten privately insured voters (73%) believe the health insurance they have is a good value for the money it costs.

  • We asked respondents the following question: “Would you say your health insurance is a good value for the money it costs, or not?” 

    Health insurance is a good value for the money it costs 73%
    Health insurance is not a good value for the money it costs 22%

  • Privately insured respondents with employer provided coverage and those who purchase coverage on their own both believe the health insurance they have is a good value for the money it costs (privately insured respondents who have employer provided coverage – 73%, privately insured respondents who purchase coverage on their own – 72%).

Methodology:

Public Opinion Strategies conducted a national telephone survey from May 27-29, 2014 among 800 registered voters (560 land line/240 cell phone).  The survey has a margin of error of +3.46%.

In this survey, 59% of registered voters (471 respondents) reported having private health insurance coverage.  This sample size has a margin of error of +4.52%.

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Public Opinion Strategies helped us to clarify what we wanted to learn and then conducted research and analysis that shed light even beyond the questions we set out to ask. They were very receptive to our suggestions, responsive to our queries, and flexible when we needed them to be.

Public Opinion Strategies has consistently offered unparalleled advice and spot-on polling that has shaped how and where we spent money and deploy key resources. Additionally, they have always been an excellent steward of limited campaign resources, ensuring we spend wisely and not a dollar more than necessary in order to get the information we need.

Robert Blizzard and Public Opinion Strategies did a great job for us throughout our successful campaign for Congress. Robert gave us accurate data, spot on analysis, and professional advice, all of which were essential to our victory.

Public Opinion Strategies is one of our go-to pollsters when it comes to testing public support for bond ballot measures and other initiative proposals. They are available to provide ongoing consultation with regard to crafting of ballot questions, public outreach messaging, and related efforts.

ACLI has worked with Public Opinion Strategies for decades, through several tough industry battles—often ones in which public opinion does not naturally fall on the side of insurers. Yet Bill and his team consistently provide invaluable strategic advice by refining our messages and helping us frame our issues in a way that makes them understandable and persuasive.

The data from Public Opinion Strategies provided important insight and informed our public awareness campaign. We sincerely appreciate their professionalism and expertise in this arena.

Nicole McCleskey and the team at Public Opinion Strategies have been invaluable to me, both during my campaigns and as Governor of the State of New Mexico. It’s not just the accuracy of their numbers, but guiding the overall strategy that makes them so valuable.

Public Opinion Strategies has been a part of our team in Missouri for more than a decade. With their data and guidance, Republicans here were able to attain a majority in the House in 2002 for the first time in fifty years, and we have been able to grow that majority to the point that we now have a record, veto-proof majority.

In my tenure at two leading business associations, facing huge and complex consumer issues, I have benefitted enormously from the objective advisory skills of Bill and his team. They do their homework, they are rigorous, dispassionate and thoughtful. Turning questions into answers is a clever tag, but it’s also an apt description of the professional talents of the firm.

I consider Public Opinion Strategies to be a part of our team. That is the way we have always worked. They have helped us to understand our needs and fashioned research solutions to meet those needs. They have helped us to meet killer deadlines by being flexible, executing rapidly, and insuring quality. Teamwork is the best way to describe it.

Accuracy, speed, and deep knowledge of key issues and public sentiment are the hallmarks of quality opinion research, and on these measures Public Opinion Strategies consistently delivers. I have had the pleasure of working with Public Opinion Strategies for more than 15 years on dozens of issues, and they are undoubtedly the gold standard.

Public Opinion Strategies’ track record of success and wealth of experience in political campaigns and issue advocacy are why they are one of the most trusted and well respected public opinion firms in Washington, D.C. Their insights and perspectives have helped to inform a wide array of public affairs activities across multiple industries.

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